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Do you have a failure Policy?

Do you have a failure Policy?   In today’s fast-paced business world, mistakes and failures will inevitably occur. While companies must strive for success, it is also crucial to have a policy that addresses mistakes and treats them as a natural part of the learning and innovation process. What is a Failure Policy?   A failure policy is your company’s beliefs, philosophy, and process for how to handle when a person makes a mistake.    Why should your company take the time to write a Failure Policy?   Having a clear policy on failure helps create a culture of learning

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Return on Trust Newsletter Edition 1

Welcome to ROT Newsletter by IAS Learn how to get a higher return on your trust! IAS’s mission is to reduce the number of small businesses that fail by 1%; we do this by teaching small business owners and their team members to trust their businesses through essential skill development. We achieve this end by empowering your company with a sustainable, well-documented, and trainable process for business growth. This newsletter will serve as an education arm of this mission. This newsletter will expose you to educational opportunities that will allow readers to increase operational trust in their business. To view

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How Much of My Time Is Needed If I Hire a Fractional Chief Operation Officer?

How Much of My Time Is Needed If I Hire a Fractional Chief Operation Officer? The most significant stress point for small businesses is TIME. Can my current business operate without me needing to be there every minute of the day? Can I take a two-week vacation? Can my employee take responsibility for the workplace? If you can’t answer these questions, how long will it take to diagnose and fix the problems that keep you from living the life you want? Usually, this challenge drives the typical small to mid-sized business to look for help because they don’t have the

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5 ways to ask your clients about their problems (unintrusively)!

Every business wants extended engagement or to sell their clients additional products and services. There are many fancy strategies to increase the initial sale like cross-selling, upselling, and subscription services; you get the point.    However, if you really want to keep a client, you don’t need to sell them extra bells and whistles. Instead, what you need to do is solve their problems.    In this article, we will discuss 5 strategies (opportunities) to discover additional problems and bring additional value to your people without making your people feel uncomfortable.   Problem Identifying techniques   Listen for the keywords.

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Sometimes life and business are chaotic; which choice are you making?

Do you choose to fight against chaos, or Do you decide to order your chaos? Sometimes life and business are chaotic; which choice are you making? In my former career as a summer camp director, as an industry, we used to use the term controlled chaos to explain what camp was like. However, I was not too fond of this term; it was like we were in conflict with what we were doing and not truly in control. In reality, we can control our experience by creating processes and systems to give all of our people the greatest level of

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