
5 ways to ask your clients about their problems (unintrusively)!
Every business wants extended engagement or to sell their clients additional products and services. There are many fancy strategies to increase the initial sale like cross-selling, upselling, and subscription services; you get the point. However, if you really want to keep a client, you don’t need to sell them extra bells and whistles. Instead, what you need to do is solve their problems. In this article, we will discuss 5 strategies (opportunities) to discover additional problems and bring additional value to your people without making your people feel uncomfortable. Problem Identifying techniques Listen for the keywords.