It looks like we have gotten to the end of another series; man, has this one been a pleasure to write. We have learned several tactics and mindsets that can help you overcome your business growth challenges in this series.
Here is a quick recap of what we have covered in the first three parts.
- Cash Flow
- Dependent Model
- Supporting Relationships (Trust)
- Lack of curiosity
- Vision with a plan
- A mirror
In this final installment, we will chat about arguably the two most important reasons you have not been able to grow your business the lack of sharable and actionable vision and to set yourself up with a mirror, a system of honest, open feedback.
Vision with a plan
Most people start their business without a plan. To be honest, it is a reaction to a problem that leads them to create a solution. That solution begins to create a vision of what their life could look like without this problem.
I fully agree that this is the best way to start a business. It allows you to follow an organic path and respond appropriately. However, there is a point in this experience where the moment begins to wain, where vision alone will not push you through.
I encourage you to create a plan before you get to this point. Most companies call this a strategic plan or business plan. It doesn’t matter what you call it if you don’t use it. This section will talk about some tips & tricks for constructing your plan, making it actionable, and ensuring it is something your company lives.
Core elements of your plan should include:
- How you deliver your experience? Think of this as your external client journey. The step-by-step experience of your client. This should include all the actions and feeling your client will go through.
- How you create your experience? Think of this as your internal client journey—the step-by-step experience of your employees. Include not only what they do but also think about how they will feel when they are doing it, what they need to be successful, and what their benefit is.
- The financial model. This is self-explanatory but make sure you are projecting revenue, expenses, gross/net profit, and, if you can, cash flow for the next 3-5 years. Bonus if you can include where your expected revenue will come from.
- Why do you exist? This is the most critical section to live every day. This is the great problem you solve or what change you hope to make in the world. This is the fuel that feeds your engines and those of your employees.
There are many other sections to a good plan, but in reality, it should fit under one of the above four areas of focus.
Tips for making your plan actionable
- Write 1-5 concrete action steps for every goal in the plan to get it done. If you follow the above core elements, you will do this instinctively.
- Assign the person or position/positions responsible for achieving the goals. Bonus point if you can break it down into the roles/ responsibilities based on the above journey.
- Create how you will evaluate your plan’s performance. Include how often you will review goals and action steps. Include who will hold you accountable (best to use an outside coach or third party who can provide a penalty or reward based on achieving).
The final component is to make your plan sharable, making it a part of your companies everyday experience. If you followed all that has been said above and focused on creating your plan as if it is lived experience and not just goals on a piece of paper, then you have taken the first step in making it a livable component of your company. To take it to the next level, you can do a few things.
- Bring in your leaders from all levels of your business. Create a cross-functional team of people from executive/top-level management to your front-end employees to review and give feedback. Then empower those leaders to propel the plan forward.
- Create a corresponding training program to push the core reasons why. Teach the necessary skill to achieve the company goals.
- Give autonomy to execute these plans.
- Sit back and let things run their course.
- Repeat your reason why as often as you can.
- Have your employees share their reason why often and ask them to incorporate those reasons into the companies why.
I know this is a brief overview of strategic planning. However, it is essential that you engage in this process if you wish to grow your business and you’re currently slowing down or lacking momentum.
Lastly, do not do this in a vacuum; get help; it is excellent to engage in an outside agency to help facilitate it. It is worth investment as it will allow you to think and operate with a long-term mindset. Finally, start your planning process before it is too late.
If you have read this far, your head is spinning with the action you can take. However, before you do anything else, could you do one thing?
Turn the camera on your phone and make sure it’s pointed at you. I am assuming you’re now looking at yourself in the screen. Now wave.
What did you notice about how you waved? Did you see your facial expression or the angle of your hand? Did you notice the bags under your eyes or the position of your feet? Did you feel anything interesting?
Now, what if that mirror could talk? What if it could share what it is seeing, the experience it has, and the things it has heard? How could that change you?
If you genuinely want to solve your business’s problems, you need to get an honest view of what and how you’re doing. There are many ways to get this feedback from family, friends, employees, but the best way is going to be through coaching.
The main reason is that you have invested in making yourself better by facing your faults and insecurities. That is in addition to them seeing opportunities where you don’t, providing you business education, access to additional resources, and so much more. However, I don’t want to write an entry on the benefits.
Sidebar: I personally have three coaches, one for business marketing, one for general business strategy, and one for mindset.
Instead, I want to talk about the insecurity of getting help.
The first insecurity to be prepared for is the fear that your coach will make you face yourself. They will force you to confront the things you don’t want to or have neglected. When you start this process, it can hurt, but the relief as you start making progress and begin to see your vision come to life. It can be the most rewarding thing.
The next insecurity to be prepared for; is do you really trust. A great coach is not only going to help you implement profit-generating changes in your business but also time freeing strategies. This usually requires you to invest in more people that can be employees, or it can be outside services.
One of the most demanding challenges is to give up control over your baby. However, learning how to build real trust is a game-changer and the only real way to have the lifestyle you want.
The final insecurity to be prepared for; is delayed reward. Change takes time, and lasting change takes even longer. There are plenty of gurus out there that will say they solve the “insert problem” in just a few weeks or months. Many of them can do it but will that solution last. The answer is no.
The only way to create lasting change is to change yourself. Be prepared that it may take you time to make the internal changes to get the external results, but please do not allow that to stop you.
Thank you for reading this four-part series on the 8 reasons your business is not growing. I hope you have found it enlightening and that you implement at least one change. If you have read this far, I want to make you a special offer. I will provide you with one profit acceleration assessment and one month of coaching for free. All you have to do is email me and write in the header, “I want to grow my business.” Then, I will contact you to get started.
I look forward to helping you achieve your dreams. Remember, the best time to change was yesterday, so you better change today.
The offer of free PAS and one month of coaching is good from January 20th, 2022, until February 20th, 2022.